Managed IT Solutions

Virtual CIO

vAusTek will provide a strategic plan to align your business and technology needs. We will work as a partner with your business so that we may understand what needs it requires from technology. We will then build and manage the plan to keep your business and technology aligned.

We then work with the solution provider so that they can manage and support your technology needs.

This will allow you to have a fully managed solution.

Managed IT Services

• Administration
• Remote support
• Customized service packages, scaled to fit your needs
• Low response time: 2/4/8/24 hour response, depending on elected packages
• Dedicated service representative

Secure Desktop Services

• Remote Help desk – We save on your overall costs by implementing remote monitoring and secure remote connections to access your internal network, saving the time and expense of on-site trips.
• Data Protection Services – With our Data Protection Services, we ensure that your data is always protected and accessible.
• Antivirus, Malware, Spyware, spam protection – Using the industries’ best anti-virus, spam and spyware protection, we have a centrally administered staff, further enhancing your data’s protection.
• Software and OS patches and updates – Staying up-to-date without ever experiencing missing data is one of the many benefits of working with us.
• Off-site backups – We provide off-site backups at an additional cost.
• Software Provision – From CRM to CMS to ERP, we have you covered. You come up with the idea; we find exactly what you need, choosing from an extensive open-source software library, we can find software to fit your needs at a nominal cost.

Network Services

• Planning: hardware and environment – Planning the proper physical environment of your investment is just as important as the hardware itself. We’ll make sure you have adequate cooling, power, and surge protection for your equipment.
• Procurement – From ideas and conception to the finished product, we can provide, install, and manage the network hardware needed to get your office running with speed and security. Links to device descriptions and pictures (popups) will provide brief descriptions. This includes firewalls, web filters, switches, hubs, wiring your office for phone and data, racks, servers, routers, etc.
• Best practices installation and use – Ensures that you are getting the most from your investments and utilize them to the fullest capacity.
• Maintenance – Maintaining the hardware with current updates, firmware, and scheduled physical audits and inspections will help keep your equipment running smoothly as well as predict and possibly prevent failures or outages.
• Monitoring – Monitoring of your network environment through on-site devices and remote management keep your infrastructure managed efficiently.
• Growth Planning – As your company grows, so will your IT infrastructure. We help you plan and implement your IT growth strategies to embrace the future and give you the very best IT services money can buy.

Currently we support the Austin, Tx area. If you have questions about partnering with vAusTek, LLC please contact us!